Starting or expanding a pharmacy delivery service can be exciting, but the magic happens when you land reliable delivery contracts. If you’re looking to grow your pharmacy business or work with local healthcare providers, getting contracts for medication delivery is a key step. At Viva Health Pharmacy, we know how valuable a smooth delivery system is—not only for patients but also for partnerships.
Here’s everything you need to know to start on the path to success in pharmacy delivery contracts.
Why Pharmacy Delivery Contracts Matter
Contracts are the foundation of consistency. Rather than handling orders randomly, having signed delivery agreements means guaranteed work, dependable clients, and steady revenue.
You’re not just offering a one-time service—you’re building relationships with:
- Hospitals
- Long-term care homes
- Retirement communities
- Private clinics
- Home health agencies
- Telehealth providers
These organizations often outsource their prescription delivery to trusted pharmacy partners. The key is to position yourself as reliable, professional, and efficient.
Step 1: Build a Reliable Pharmacy Delivery System
Before pitching to anyone, make sure your pharmacy delivery system is strong. You’ll want to offer a fast, secure, and reliable service.
Here’s what to lock down first:
- A trained team of drivers or a trusted courier partnership
- GPS tracking or delivery management software
- Secure packaging for sensitive medications
- A process for confirming deliveries (signatures or photo proof)
At Viva Health Pharmacy, we’ve built our delivery service with patients and institutions in mind. We prioritize privacy, safety, and timely service every step of the way. You can explore how we do it by visiting our Pharmacy Delivery Page.
Step 2: Identify Potential Partners
Look around your local healthcare network. Who would benefit from your services?
Target groups include:
- Homecare agencies that manage patients with limited mobility
- Rehabilitation centers with regular medication needs
- Doctors’ offices that provide chronic care management
- Group homes and assisted living facilities
Once you identify your ideal clients, start building a list of contacts. LinkedIn is an excellent tool for connecting with clinic managers or administrators.
Remember: Viva Health Centre also serves as a local hub for healthcare. Learn more about our walk-in clinic and medical services to see how we collaborate with healthcare providers.
Step 3: Create a Pitch That Stands Out
Approaching healthcare organizations requires professionalism. You want to stand out and prove that your pharmacy delivery service is top-notch.
Here’s what to include in your pitch:
- Introduction to your pharmacy and your delivery capabilities
- Testimonials or references from current partners
- Overview of your security and tracking protocols
- Flexible delivery options (same-day, weekend service, after-hours)
- Compliance with healthcare privacy regulations (HIPAA, PIPEDA)
Package it all in a sleek, simple PDF or digital presentation.
Bonus tip: Offer a one-month trial or discounted contract to new partners.
Step 4: Register with Procurement Portals
Many healthcare organizations and government-funded facilities use procurement platforms to find service providers. Consider registering your pharmacy on platforms like:
- Ontario Tenders Portal (BravoSolution)
- MERX Canadian Public Tenders
- Biddingo.com
Keep an eye out for RFPs (Requests for Proposals) related to medication delivery. Be ready to respond quickly and professionally.
Step 5: Go Beyond Traditional Contracts
Sometimes, the best contracts don’t start with paperwork—they start with conversations. Attend healthcare conferences, trade shows, and local networking events. Bring business cards and talk about how your pharmacy delivery service solves problems.
Word of mouth is powerful. Build a reputation as a delivery partner who’s always on time, always polite, and always responsive.
Step 6: Track and Improve Performance
Once you land a few contracts, focus on keeping those clients happy. Provide monthly reports, keep open lines of communication, and always follow up if there’s an issue.
Key metrics to track:
- On-time delivery rate
- Delivery accuracy
- Client satisfaction scores
- Repeat contract renewals
Use this data when pitching new clients. Proof of performance builds trust!
Challenges You Might Face
Not everything is smooth sailing, and it’s best to prepare for a few bumps:
- Delays due to weather or traffic
- Patients are not home to receive medication
- Insurance billing confusion
- Security concerns with high-value medications
Stay flexible, document your processes, and have backup plans. It’s all part of being a dependable delivery partner.
Bonus: Get Involved Locally
Partnering with community clinics and local organizations gives you a leg up. Consider sponsoring health fairs, offering free consultations, or providing educational materials. These efforts build goodwill and position your pharmacy as a pillar of care.
At Viva Health Pharmacy, we’ve always believed that local partnerships are key to a successful delivery network.
Final Thoughts
Starting a pharmacy delivery contract strategy doesn’t have to be overwhelming. You need a system, a little hustle, and a lot of heart.
Build trust, stay professional, and provide fantastic service. Before long, you’ll have contracts that grow your business and make a difference in people’s lives.
Let Viva Health Pharmacy be your inspiration—where every delivery comes with a dose of care and commitment.
📦 Ready to level up your delivery game? Visit Viva Health Pharmacy or drop by in person to see how we’ve made pharmacy delivery work for our community.
And if you’re a healthcare provider looking to partner with a pharmacy that gets it, let’s chat!
